Frequently Asked Questions
Why Choose TorneoPal & How to Try It
TorneoPal is a web-based system for managing tournaments and leagues — from registrations and scheduling to referee appointments and publishing results.
No — we work closely with our customers to ensure they have the best possible tournament setup. We've been doing this for over 20 years.
If all goes well, Excel could work for you as the organizer — but teams lack a proper results site to track their progress. With TorneoPal, the main effort is in the setup. Once the tournament starts, just enter the results, and standings and stats are updated automatically.
Absolutely! You can start a free trial by registering for the demo account. Once your account is created, you can explore the system whenever you wish.
Flexibility & Tournament Management
Our help portal covers the most common tasks during a tournament, providing quick and easy guidance. We also offer free training for those who need additional support.
If your teams are already signed up, you can simply add them to TorneoPal. If you have them in a spreadsheet, for example with contact details, send it over and we’ll import the file for you.
If you require support in organizing your tournament, we can handle it for you. We love tackling challenges, so there's no need to be concerned about the complexity of the playing format.
Late changes like this are sometimes unavoidable, which is why we’ve built the system to make it easy for you to handle last-minute adjustments. The best-case scenario is postponing the tournament to another weekend — which can be done in just a couple of minutes.
No. Once you begin setting up your tournament, all relevant information is automatically published to your dedicated tournament results site. The site is fully mobile-friendly, and you can customize it — even with your own CSS — if you wish.
Yes — absolutely! The results sites attract a lot of traffic and are a valuable asset for you. Local businesses are increasingly seeking digital advertising opportunities rather than relying solely on traditional printed tournament programmes. Also, note that TorneoPal does not place any third-party advertising on your results site, meaning it is truly your own.
Technical FAQ
The results site is designed with usability and fast loading times as primary priorities. Many users access the site on mobile devices with varying bandwidth, particularly during tournaments held in crowded or low-coverage areas. To ensure all users have quick and reliable access to results, we avoid resource-intensive elements such as animations, transitions, third-party widgets, and advertisements.
For an additional cost, we offer an upgraded version of the results site with a more modern appearance. Please contact us for references if you are interested.
If you know CSS, you can create your own custom styles. Additionally, all text fields can be customized using the text editor, which supports images, videos, and HTML. This means you can format nearly all text fields extensively if you have the technical know-how.
Yes, we provide support for both Android and iOS platforms; however, these apps are not included in the standard pricing.
Yes, certain widgets are included in the standard pricing package. For example, if your club has its own website, you can display your teams’ results using these widgets, such as the Live Score IFRAME.
Yes, we offer API support; however, it is not included in the standard pricing. If you are interested in using the API, please contact us, and we will provide examples of how other organizers have successfully integrated it.